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Conducting a records review and customer outreach to fill gaps in a town’s lead service line inventory

At a Glance

  • $200K

    Grant Funding

Location
Maynard, Massachusetts
Offices
Client
  • Town of Maynard Public
  • Works Department

Town of Maynard Lead and Copper Rule Revisions - Water Service Inventory

To comply with the U.S. Environmental Protection Agency’s (EPA’s) recent Lead and Copper Rule Revisions, the Town of Maynard needed to determine the material makeup of more than 4,100 unique service lines in their community. They reached out to us to help.

We digitized and reviewed the service line associated tie and tap cards and as-built record drawings, which dated back to the 1950s. We found most lines on the public side of the water service line equation are copper. To tackle the private side of the pipes, the Town is incorporating the use of the Massachusetts Department of Environmental Protection’s (MassDEP’s) Mass Lead Service Line Identification web app. This allows customers to attempt to identify their service line material. We’re also helping to communicate and convey the importance of this project to the community.

Once homeowners have supplied information, we review the intake form data to confirm or set up inspection appointments with homeowners to validate their pipes’ material. With elevated lead levels found within the system, these steps will help us finalize the Town’s inventory submission and identify properties needing pipe replacement.

At a Glance

  • $200K

    Grant Funding

Location
Maynard, Massachusetts
Offices
Client
  • Town of Maynard Public
  • Works Department

Meet Our Team

Garry McCarthy, Principal, Water

I work to develop and improve the facilities and infrastructure that deliver essential water resources to our communities and way of life.

Brendan O'Brien, Project Manager, Water

My passion? I care about the water quality in my community—I like knowing that our work makes a difference, whether large-scale or small.

Emily Bonaccorso, Civil Engineer – EIT

At my core, I’m driven to make sure clean water can be reliably delivered to communities—I want people to know they can count on us.

Emily Zajac, Resident Inspector

I’m passionate about access to clean drinking water—it’s crucial to improving the health of the community now and for generations to come.

Garry McCarthy

Principal, Water

Brendan O'Brien

Project Manager, Water

Emily Bonaccorso

Civil Engineer – EIT

Emily Zajac

Resident Inspector

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