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SUNY Upstate University Hospital Nappi Wellness Institute

A new model for ambulatory care facilities that enables the delivery of integrated care

  • 200K

    Square Feet

  • 240+

    Exam Rooms

  • $100M

    Construction Cost

  • Syracuse, New York

    Syracuse, New York

The Nappi Wellness Institute represents a new type of ambulatory care facility

We were engaged by the State University of New York (SUNY) to design a new ambulatory care center for the Syracuse community. The goal? To provide patients with a single “one-stop-shop” where they can receive most of their healthcare needs—a facility with primary care, specialty clinics, and community wellness under one roof.

Embracing a new model of integrated care, the SUNY Upstate University Hospital Nappi Wellness Institute combines family medicine, pediatric care, global health services, behavioral health, and other specialty clinics under a single roof. The facility will attend to the whole person, recognizing individual behavior and social determinants of health are the main influence of health and well-being.

The Center will provide more than 240 exam and consultation rooms for primary care and specialty care for chronic diseases, as well as lab and radiology services, urgent care, an infusion center, dental services, a geriatrics unit, clinic embedded behavioral health services, global health center, immune health services, and the Joslin Diabetes Center. The flexible clinical layout fosters interdisciplinary engagement and interaction allowing the providers to work effectively and efficiently thereby promoting a better outcome for every patient.

The result is a “best-in-class” facility that will foster greater provider collaboration and service integration, with the aim of enhancing the quality of care, improving patient and staff satisfaction, and positively impacting the cost of care. The facility aims to enhance quality of care—improving patient and staff satisfaction—positively impact the cost of care, and prioritize sustainability. The Center achieved LEED Gold certification and is pursuing WELL Silver certification.

Meet Our Team

Herschel Block, Senior Associate, Healthcare Strategist

It’s an exciting and challenging time to work in an industry undergoing rapid change—together, we’re shaping the future of healthcare.

Franck Le Bousse, Principal, Buildings, Proton

As an architect and a designer, I work with a talented group of people to design a better world—one building at a time.

Stephanie Orlich, Senior Associate, Buildings, Health

Good healthcare design meets the challenges of functional needs and patient experiences with beautiful healing environments.

Christopher Pilla, Senior Associate, Buildings, Health

Addressing the need for patient comfort while providing care team efficiency within a built environment is the crux of healthcare design.

Paula Williams, Principal, Buildings, Health

Building a trusting client relationship creates a lasting impression.

Herschel Block

Senior Associate, Healthcare Strategist

Franck Le Bousse

Principal, Buildings, Proton

Stephanie Orlich

Senior Associate, Buildings, Health

Christopher Pilla

Senior Associate, Buildings, Health

Paula Williams

Principal, Buildings, Health

We’re better together

  • Become a client

    Partner with us today to change how tomorrow looks. You’re exactly what’s needed to help us make it happen in your community.

  • Design your career

    Work with passionate people who are experts in their field. Our teams love what they do and are driven by how their work makes an impact on the communities they serve.

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