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Using machine learning to better understand consumer needs

At a Glance

  • $960K

    Project Cost

  • 20

    Seconds to Forecast

  • 1.3

    Million Customers

Location
Adelaide, South Australia
Offices
Client
  • SA Water
Partners
  • Bentley Systems
  • Chamonix
Award
SA Water Awards 2018 - Infrastructure Project Innovation Award

Enhanced Water Demand Forecasting

Across the globe, utility companies aim to maximise efficiency in their water and wastewater networks. With increasing regulatory pressures, limited capital funding, and the reduction in operating budgets as well as global water availability (and quality), utilities are challenged to do more with less. When SA Water wanted to more accurately forecast their utility performance, we led the teams that implemented a range of improvements to their demand forecast tool (DFT).

These upgrades included a new process for developing and calibrating the DFT regression model and new data sources that would validate and improve accuracy. The tool’s reach was geographically expanded by adding additional water treatment plants and supply zones, and its precision was improved through the addition of Microsoft Azure Machine Learning, a cloud-based platform that automates forecast model updates.

Water utilities need to understand and forecast water demands to accurately plan operations, water supply requirements, and short-term water treatment production plans when conditions change. With these forecast improvements, SA Water can manage their costs and risks more easily.

At a Glance

  • $960K

    Project Cost

  • 20

    Seconds to Forecast

  • 1.3

    Million Customers

Location
Adelaide, South Australia
Offices
Client
  • SA Water
Partners
  • Bentley Systems
  • Chamonix
Award
SA Water Awards 2018 - Infrastructure Project Innovation Award

Services

Markets

Meet Our Team

Alana Duncker, Market Leader—Digital Services

The work I do helps our clients make critical decisions to keep the water flowing and supports their decision making.

Alana Duncker

Market Leader—Digital Services

Recent Projects

Ulu Pandan NEWater Plant

Ulu Pandan, Singapore

Enhanced Water Demand Forecasting

Adelaide, South Australia

IPWEA Condition Assessment and Asset Performance Guideline

Brisbane, Australia

Calleya Residential Estate

Treeby, Western Australia

Predictive and Operational Analytics

Adelaide, Australia

Australia Pacific LNG Water Treatment Facility

Surat and Bowen Basin, Australia

Tabulam Drinking Water Supply Study

Tabulam, New South Wales

Greater Western Water Pipe Resizing

Melbourne, Australia

Goulburn Water Reuse Scheme

Goulburn, NSW, Australia

The Victorian Desalination Project

Victoria, Australia

Tullamore Land Development

Doncaster, Victoria

Maryborough Water Quality Enhancement

Victoria, Australia

Greater Springfield

Springfield, Queensland

Maroochydore City Centre

Maroochydore, Queensland

Development of a Water Main Condition Assessment Strategy

Tasmania, Australia

Base Engineering Assessment Program

Multiple Locations, Australia

Logan Water Partnership

Logan, Queensland

Minnippi - Cannon Hill Lakes Community Links

Cannon Hill, Queensland

Aura Residential Community

Caloundra, Queensland

Lower South Creek Treatment Program

Sydney, New South Wales

We’re better together

  • Become a client

    Partner with us today to change how tomorrow looks. You’re exactly what’s needed to help us make it happen in your community.

  • Design your career

    Work with passionate people who are experts in their field. Our teams love what they do and are driven by how their work makes an impact on the communities they serve.

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